Shipping & Returns
​
At HarvestEco, we strive to provide a seamless and reliable shipping experience for our valued customers who prioritize natural and organic foods. Here are the key aspects of our shipping policy:
1. Order Processing Time:
- Orders are typically processed within 3 business days from the time they are placed.
- During peak seasons, processing times may extend, but we'll keep you informed.
2. Shipping Methods:
- We offer standard shipping options to cater to your needs.
- Shipping costs are calculated at checkout based on your location and chosen shipping method.
3. Shipping Destinations:
- Currently, we ship within India. Unfortunately, we do not offer international shipping at this time.
4. Order Tracking:
-You will receive the shipment details through texts.
5. Shipping Charges:
- Standard shipping charges applicable based on the delivery location
Privacy Policy
Effective Date: [1st January 2024]
Thank you for visiting HarvestEco, the natural foods website. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website.
1. Information We Collect:
a. Personal Information: We may collect your name, email address, shipping address, and other relevant details when you place an order with us.
b. Non-Personal Information: We gather data such as browser type, IP address, and device information for analytical purposes.
2. How We Use Your Information:
a. Order Processing: We use your personal information to fulfill orders, process payments, and provide customer support.
b. Communication: With your consent, we may send you newsletters, promotions, and updates about HarvestEco products.
c. Analytics: Non-personal information helps us understand website usage patterns, improve content, and enhance user experience.
​
3. Information Sharing:
a. Third-Party Service Providers: We may share your data with trusted third parties for services like hosting (Wix), payment processing and shipping.
b. Legal Compliance: We may disclose information in response to legal requests or to comply with applicable laws.
4. Cookies and Tracking Technologies:
a. We use cookies and similar technologies to enhance user experience and collect data about your interactions with our website.
b. You can manage cookie preferences through your browser settings.
5. Security Measures:
a. We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure.
b. However, no online transmission or storage can guarantee absolute security.
6. Your Choices:
a. You have the right to access, correct, or delete your personal information.
b. You can opt-out of receiving marketing communications at any time.
7. Changes to this Privacy Policy:
a. We reserve the right to update this Privacy Policy. Any changes will be effective upon posting the revised policy on our website.
Terms & Conditions
Effective Date: [1st January 2024]
​
1. Acceptance of Terms: By accessing and using the HarvestEco website, you agree to comply with and be bound by these Terms and Conditions.
2. Product Information: HarvestEco strives to provide accurate and up-to-date information about our natural food products. However, we reserve the complete rights to make changes in the information provided in the website.
3. Ordering and Payment: When placing an order, you agree to provide accurate and complete information. Payments are processed securely through the links we provide. However, we are not responsible for any erroneous payments done by you through any other portal.
4. Shipping and Delivery: We aim to deliver products in a timely manner, but delivery times may vary. HarvestEco is not liable for any delays or issues caused by third-party delivery services.
5. Returns and Refunds: Review our Returns and Refund Policy for information on returning products and obtaining refunds. Certain conditions and restrictions may apply.
6. Intellectual Property: All content on the HarvestEco website, including text, graphics, logos, and images, is the property of HarvestEco and is protected by intellectual property laws. Unauthorized use is prohibited.
7. Privacy Policy: Review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Limitation of Liability: HarvestEco is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website.
9. Indemnification: You agree to indemnify and hold HarvestEco harmless from any claims, losses, or damages arising from your use of the website or any violation of these Terms and Conditions.
10. Modification of Terms and Conditions: HarvestEco reserves the complete rights to modify these Terms and Conditions at any time. It is your responsibility to review them periodically on the website.
11. Governing Law: These Terms and Conditions are governed by the laws of Tamillnadu Government. Any disputes arising from or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts in Tamilnadu.
By using the HarvestEco website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
HarvestEco Natural Foods
NO:37/18, Dr. Gurusamy Road, Chetpet, 600031
91-9841998149